Operational Strategy for Social Impact

Smarter Systems. Stronger Strategy. Sustainable Impact.

Social service organizations are under pressure—funding is unstable, compliance is complex, and teams are burning out trying to keep outdated systems afloat. At Ginomai Consulting & Training, we partner with leaders to redesign how services are structured, delivered, and sustained.

Whether you're shifting to fee-for-service, exploring AI integration, or rethinking your operational model from the ground up—we help you build smarter systems that reduce strain, improve delivery, and align with your mission.

Service & Business Model Design

Build delivery models that are sustainable, scalable, and aligned with your mission.

  • Fee-for-service development

  • Hybrid service design

  • Operational planning for the real world

AI Integration & Systems Automation

Bring in generative AI where it makes a difference, so your team gets time back.

  • AI readiness assessments

  • Custom GPT tools & workflows

  • Automation to reduce admin load

Strategy, Change & Implementation

Turn ideas into action with structured, behaviour-based transformation.

  • Co-designed strategic plans

  • Risk + readiness assessments

  • Ongoing coaching and execution support

How We Work

Every organization is different. But here’s what you can expect from a partnership:

  • Clarity First
    We start with a strategy session to surface what’s not working and what’s at stake.

  • Design with You, Not At You
    We co-build the solution—grounded in evidence, and built around your team’s actual capacity.

  • Behaviour-Based Implementation
    Real change is about habits. We use tools from behavioural science to ensure your strategy doesn’t collect dust.

  • Support Beyond the Deck
    We don’t drop a plan and walk away. We stay with you through implementation—coaching, troubleshooting, and adjusting as needed.

Is This Right for You?

You’re likely a fit if:

  • You’re an ED, COO, or Director in a social service or nonprofit org

  • You’re navigating a major pivot: new funding, new model, new tech

  • You don’t want another lofty plan—you want real, implementable change


Book a 30-minute call to talk through what’s not working—and whether we can help. You’ll leave with clarity, not a sales pitch.